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The Birder's Market and birding-radio.co.uk.A one-stop shopping resource for all natural history enthusiasts.Browse our full stock or type a key word into the search fascility - A particular species, an author or a region. For example ' Barn Owl ' - The search results will show every book, DVD or CD that includes that species.Prices shown in Euros are approximate and subject to current exchange rates. If you would prefer to order by telephone, simply FREEPHONE 0800 032 7971
About Us
The Birders Market & Birding-radio.co.uk are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at Sales@birdbooksdirect.com.
Our Contact details:
The Birders Market & Birding-radio.co.uk
PINEHAUGH 1 Station Road Warkworth Northumberland NE65 0XP United Kingdom
Phone: FREEPHONE 0800 032 7971
Fax:
Email: Sales@birdbooksdirect.com
Making A Purchase
Making a purchase could not be easier. Just browse our online store, and click on any items that you wish to buy and put them into the shopping basket. After you have finished your shopping, proceed to the checkout and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept all major credit cards. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone,snail mail or over the Internet.
When making an order, please include a contact telephone number or Fax number. E-mails can sometimes bounce back to us undelivered as your address may not be correct.We will not use this number for any reason, other than to contact you if your e-mail is returned.
Shipping And Handling
All UK orders are postage and packing Free using recycled packaging. For overseas orders we will deduct the UK postage charge, which will usually mean a small shipping cost to most parts of Europe, and America.We will inform you by e-mail with regard to any postage costs payable.Your order will not be charged to your credit card until you are satisfied with any further costs.
Delivery Schedule
We ship your order (usually same day and certainly within three days).However, please note that it is possible that there is a delay during busy times (Christmas etc) Second-hand items are offered for sale on a first come first served basis and we do not use an activated stock monitor.Therefore in rare cases it may be possible that the item listed has been sold.If an order is duplicated we will try our very best to obtain an identical item in both condition and price.If you have not received a used item after 7 days of an order being placed please e-mail customer service.Please check for e-mail on a regular basis. We may need to contact about your order or about shipping charges overseas. UK orders are normally sent by first class post ,unless the parcel is too heavy,it will then be shipped by a suitable carrier. International orders are subject to which method of shipping you have chosen -Air mail is quickest but obviously more expensive. All prices quoted in Euro's are approximate and subject to the current exchange rate.
For bithdays and last minute sales it is vital that you tell us when you will need the item and we will do our best to supply.Guaranteed next day delivery carries a surcharge.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Credit Card Security
There are other options to online ordering. Orders can be placed by telephone on 0845 3244284 or payment can be made by selecting the 'cheque with order' option. If you choose to pay by credit card online, you will then be forwarded to the secure payment section of our site. (look for the gold padlock symbol at the bottom of the screen or top on Internet Explrer 7).
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our processing system. They are not held in clear text on any web site.Once your order has been processed and the sale has been authorised by the card issuing bank, the credit card number is deleted.
Guarantee
We guarantee your satisfaction. We try to describe a used book's condition as best as we possibly can,however ,any second hand book that has been incorrectly described may be returned for a full refund including postage costs.New books are exactly that - NEW. Your rights as a customer are protected by the 'distance selling' law.If you are not satisfied with your purchase after examination, you may return the goods within seven days for a full refund.(this does NOT apply to software, i.e CD's and other copyable items.
Reaching Us
If you need to reach us, please email us on Sales@birdbooksdirect.com, alternatively, you can call on FREEPHONE 0800 032 7971 (International +44 FREEPHONE 0800 032 7971) or fax us on or write to us at PINEHAUGH 1 Station Road Warkworth Northumberland NE65 0XP United Kingdom
Privacy Policy
Birdbooksdirect.com do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
Returns Policy
Any item that is not to your entire satisfaction may be returned within 14 days for a full refund including any postage costs. "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm apply.
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The Birder's Market and Birding Radio.co.uk. Northumberland .United Kingdom NE65 0XP.For orders FREEPHONE 0800 032 7971. © 2001-2010 Birder'smarket.com.Items listed on the Web sites are subject to availability, and may not be available when ordered or afterwards.Products offered in the online store are an invitation to purchase goods, and shall not constitute binding offers to sell. Your properly completed and delivered order form constitutes Your offer to purchase the Items referenced in your order.The Birders Market is not responsible for the content of external links to conservation organisations etc.A link is provided as a means to further development and understanding of ornithology.A link does not indicate any association with or endorsement by the linked site to the Birders Market or Birding Radio.